Shipping policy

Shipping Policy

Thank you for shopping with bestbuytoday.in.

We aim to deliver your orders quickly and safely. Please read our shipping policy carefully.

Order Processing Time

  • All orders are processed within 24–48 hours after order confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

  • Once your order is shipped, you will receive shipment confirmation via SMS, email, or WhatsApp.

Delivery Time

  • Standard delivery time is 3–7 business days across India.

  • Delivery time may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be shown during checkout before payment.

  • Free shipping offers (if available) will be clearly mentioned on the website.

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) on selected pincodes.

  • Please ensure someone is available at the delivery address to receive the order.

  • Customers are requested to pay the exact COD amount mentioned on the invoice.

Order Tracking

Once your order is shipped, tracking details will be shared with you.

You can track your order using the tracking number provided by our courier partner.

Delayed Shipments

While we try our best to ensure timely delivery, delays may happen due to:

  • Courier partner issues

  • Weather conditions

  • Festivals or public holidays

  • Incorrect shipping details provided by customer

  • Natural disasters or unforeseen events

In such cases, bestbuytoday.in is not responsible for courier delays beyond our control.

Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are correct.

If delivery fails because:

  • Wrong address provided

  • Customer unavailable

  • Phone unreachable

then re-shipping charges may apply.

For prepaid orders returned due to failed delivery, refund will be processed after deducting shipping charges.

Damaged Package

If the outer package appears damaged or tampered with at delivery:

  • Record an opening video immediately

  • Take photos of the package

  • Contact us within 24 hours

Without an opening video, claims may not be accepted.

Contact Us

For shipping-related queries, contact us:

Email: helpcenter48h@gmail.com
Website: bestbuytoday.in